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ExcellenceCircle is a consulting and training organisation that focuses on continued improvement of IT Service Quality and IT Governance. We assist organisations in the adoption of best practices. Our work is based on recognised Best-Practice frameworks and standards.( ITIL®, CobiT®, ISO/IEC 20000 series, 23988, 24762, 27000 series, 38500, BS25999, TOGAF, SOA, MOF®, etc.)

Our mission is to assist customer to build the requisite skills and practices ensuring world-class IT service delivery. We assist with organisational change management ensuring that a culture of service excellence, innovation and continued service improvement is entrenched.


"What we do is actually simple, together with the customer, we define the problem or need and validate it, then we use our experience and know-how to find a solution and make sure it's implemented. More than anything else - we are professional problem solvers!"
We believe that short improvement projects are the most effective. We focus on ‘quick wins’ and fixing ‘pain-points’."
"If a project can't show meaningful results in less than three months, the engagement is too complex and very likely to fail."
"We transfer skills rather than producing reams and reams of reports and processes."

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  • "ITIL® is a Registered Trade Mark of the Office of Government Commerce in the United Kingdom and other countries "
    The ITIL® Swirl is a Registered Trade Mark of the Office of Government Commerce (OGC) in the United Kingdom and other countries.
    COBIT® and Val IT® are trademarks of the Information Systems Audit and Control Association (ISACA) and the IT Governance Institute (ITGI). The ExcellenceCircle "circle" is a Trade Mark of The Circle of Excellence CC

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